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Anchor_JOURNEY

Your Journey

From the moment you find out about our service to completing the work with us there are a series of events and processess that we go through together.

The stages of the work.
From the very early stage of the initial contact to the completion of the work we decide collaboratively with you what it is we should be focusing on and how could we do that in way that gives you the best results with the least inconvenience. 

The stages in more detail.
Initially, we will agree on what your needs are, how we can meet them, how long this is going to take what will the cost be. This whole process is very dynamic and you will be encouraged to lead it along with us. Essentially, your feedback will help us provide you with a better service, and improve our performance in general.

When you Contact Us for the first time we will ask you questions from the 

Initial Contact Form. 

 

Or, if you prefer, we can send it to you. Also, we could give you the password if you prefer to access it online.

We will go through the

Initial Assessment. 

 

We will collaboratively decide what your Needs are, How we plan to address them, how Long it is expected to take and the associated Fees.

 

Then, we will complete the Contract of work that will outline your, and our, responsibilities.

 

Also, it will contain the Confidentiality agreement and, if appropriate, the emergency contact form.

 

Contact Us to send you the actual Contract of work and details about the Initial Assessment. 

Or, we could give you the password if you prefer to access them online.

At that point we start the Work, that is very dynamic and responsive to your needs.

 

Throughout the work you will be Encouraged to tell us your view about, well, everything. 

We will collaboratively Decide whether it is time to complete the work, take a break or start a new type of work.

 

That makes you an expert in the kind of work we did with you. We will Encourage you to tell us about our service and how to improve it.

Contact

Assessment

Work

Completion

Following treatment, we will discuss initial goals and evaluate treatment outcomes.

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EPA Limited, Company Registration Number: 13524134

Registered Address: 10A High Street, Chislehurst, BR7 5AN 

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